📞 Get in Touch
Whether you need technical support, have feature suggestions, or want to explore partnership opportunities, we're here to help. Our team is committed to providing excellent customer service and ensuring you get the most out of LifeBuddy.
⏰ Response Times
We pride ourselves on quick response times and excellent customer service. Here's what you can expect:
< 2 hours
Critical Issues
< 24 hours
General Support
< 48 hours
Feature Requests
< 72 hours
Partnership Inquiries
🕐 Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (PST)
Saturday: 10:00 AM - 4:00 PM (PST)
Sunday: Emergency support only
Note: We provide 24/7 monitoring for critical system issues and will respond to urgent matters outside business hours.
❓ Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. If you continue to have issues, contact our support team at support@lifebuddy.space
.
Can I export my data from LifeBuddy?
Yes! Premium users can export their data in multiple formats including PDF, CSV, and JSON. Free users can export basic data. Visit your account settings to access export options.
Do you offer enterprise or team plans?
We're currently developing enterprise solutions for teams and organizations. Contact partnerships@lifebuddy.space
to discuss your specific needs and get early access information.
How secure is my data?
We take security seriously. All data is encrypted in transit and at rest, we follow industry best practices, and undergo regular security audits. Read our
Privacy Policy for detailed information.
Can I integrate LifeBuddy with other tools?
Yes! We offer integrations with popular calendar apps, task managers, and productivity tools. Premium users get access to advanced integrations and API access for custom solutions.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various regional payment methods including UPI for Indian users. All payments are processed securely through our certified payment partners.
🌐 Connect With Us
Stay updated with the latest LifeBuddy news, tips, and feature announcements by following us on social media:
📍 Our Commitment
At LifeBuddy, we believe that great customer service is the foundation of a great product. When you contact us, you're not just reaching a support team – you're connecting with people who are passionate about helping you succeed in your life organization journey.
We value every piece of feedback, whether it's a bug report, feature suggestion, or success story. Your input directly influences our product development and helps us create better solutions for our entire community.
What to Include in Your Message
To help us assist you more effectively, please include:
- Your account email: This helps us locate your account quickly
- Detailed description: The more details you provide, the better we can help
- Screenshots: Visual information can be incredibly helpful for technical issues
- Browser/device info: Let us know what browser and device you're using
- Steps to reproduce: For bugs, tell us exactly what you did before the issue occurred
🚀 Feature Requests & Feedback
We love hearing from our users about new features and improvements. Some of our best features have come directly from user suggestions! Here's how we handle feature requests:
Our Process
- Collection: We collect all feature requests and feedback
- Evaluation: Our product team evaluates each request based on user impact and technical feasibility
- Prioritization: Features are prioritized based on user demand and strategic alignment
- Development: Approved features enter our development pipeline
- Communication: We keep requesters updated on progress and release timelines
Popular recent additions that came from user feedback include multi-platform reminders, advanced analytics, and custom event templates.