Privacy Policy
Your privacy is our priority. Learn how we collect, use, and protect your personal information.
🛡️ Our Commitment to Privacy
At LifeBuddy, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered life organization platform. We are committed to transparency and giving you control over your personal data.
📊 Information We Collect
Information You Provide Directly
| Data Type | Purpose | Required/Optional |
|---|---|---|
| Account Information Name, email, password |
Account creation and authentication | Required |
| Profile Data Avatar, preferences, settings |
Personalization and user experience | Optional |
| Life Events & Tasks Events, schedules, goals, notes |
Core functionality and AI recommendations | Optional |
| Communication Data Support messages, feedback |
Customer support and service improvement | Optional |
| Payment Information Billing details (processed by third parties) |
Premium subscription management | Optional |
Information Collected Automatically
- Usage Analytics: How you interact with our platform, feature usage patterns, and performance metrics
- Device Information: Browser type, operating system, device identifiers, and IP address
- Log Data: Access times, pages viewed, and actions taken within the application
- Cookies & Similar Technologies: For authentication, preferences, and analytics
Information from Third Parties
- Authentication Providers: When you sign up with Google or other OAuth providers
- Payment Processors: Transaction data from Stripe, PayPal, and other payment services
- Integration Partners: Data from calendar apps and productivity tools you choose to connect
🎯 How We Use Your Information
Core Service Delivery
- Provide AI-powered scheduling and life organization features
- Generate personalized recommendations and insights
- Send smart reminders and notifications
- Synchronize data across your devices
- Enable collaboration features for shared events
Service Improvement
- Analyze usage patterns to improve our AI algorithms
- Develop new features based on user behavior
- Optimize platform performance and reliability
- Conduct research and analytics (in aggregated, anonymized form)
Communication
- Send important service updates and security notifications
- Provide customer support and respond to inquiries
- Share product updates and new feature announcements (with your consent)
- Send promotional content (only if you opt-in)
Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service and other policies
- Respond to legal requests and court orders
🔐 Data Security & Protection
Technical Safeguards
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access Controls: Strict role-based access with multi-factor authentication
- Infrastructure Security: Hosted on secure cloud platforms with regular security audits
- Data Backup: Regular automated backups with secure storage
- Monitoring: 24/7 security monitoring and threat detection
Organizational Measures
- Regular security training for all employees
- Background checks for personnel with data access
- Incident response procedures and breach notification protocols
- Regular third-party security assessments and penetration testing
🤝 Information Sharing & Disclosure
We DO NOT sell your personal information to anyone.
Limited Sharing Scenarios
- Service Providers: Trusted third parties who help us operate our platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale (with user notification)
- User Consent: When you explicitly authorize us to share specific information
- Public Features: Information you choose to make public (like public profiles)
Third-Party Services
We integrate with various third-party services to enhance functionality:
- Google Services: For authentication and calendar integration
- Payment Processors: Stripe, PayPal, Cashfree for secure payment processing
- Analytics: Google Analytics for usage insights (anonymized data)
- Communication: Email and messaging services for notifications
🌍 International Data Transfers
LifeBuddy operates globally and may transfer your data across international borders to provide our services. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for transfers to countries with adequate protection
- Binding Corporate Rules for intra-group transfers
- Your explicit consent for specific transfers
⚖️ Your Privacy Rights
Universal Rights (All Users)
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Additional Rights (EU/UK Users - GDPR)
- Data Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your data in certain circumstances
- Objection: Object to processing based on legitimate interests
- Automated Decision-Making: Opt-out of purely automated decision-making
California Users (CCPA/CPRA)
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we don't sell data)
- Right to non-discrimination for exercising privacy rights
Exercise Your Rights
To exercise any of these rights, contact us at privacy@lifebuddy.space or use the settings in your account dashboard.
We will respond to your request within 30 days (or as required by applicable law).
🍪 Cookies & Tracking Technologies
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, security, basic functionality | Session/1 year |
| Functional | Remember preferences, settings, language | 1 year |
| Analytics | Understand usage patterns, improve performance | 2 years |
| Marketing | Personalized content and advertisements | 1 year |
Managing Cookies
You can control cookies through your browser settings or our cookie preferences center. Note that disabling essential cookies may affect platform functionality.
👶 Children's Privacy
LifeBuddy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
For users between 13-18, we recommend parental guidance and may require parental consent in certain jurisdictions.
📱 Data Retention
We retain your personal information only as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations and resolve disputes
- Improve our services and develop new features
- Protect against fraud and abuse
Retention Periods
- Active Accounts: Data retained while account is active
- Inactive Accounts: Data deleted after 3 years of inactivity
- Deleted Accounts: Most data deleted within 30 days, some retained for legal compliance
- Analytics Data: Aggregated, anonymized data may be retained indefinitely
🔄 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:
- Notify you of material changes via email or platform notification
- Post the updated policy on our website with a new "Last Updated" date
- Provide a summary of key changes when significant updates are made
- Give you the opportunity to review changes before they take effect
Your continued use of LifeBuddy after changes take effect constitutes acceptance of the updated Privacy Policy.
📞 Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@lifebuddy.space
General Support: support@lifebuddy.space
Data Protection Officer: dpo@lifebuddy.space
Address: LifeBuddy Privacy Team
[Company Address]
[City, State, ZIP Code]
🏛️ Regulatory Compliance
LifeBuddy complies with applicable privacy laws and regulations, including:
- GDPR (General Data Protection Regulation) - European Union
- CCPA/CPRA (California Consumer Privacy Act) - California, USA
- PIPEDA (Personal Information Protection and Electronic Documents Act) - Canada
- LGPD (Lei Geral de Proteção de Dados) - Brazil
- Privacy Act - Australia
We regularly review and update our practices to ensure ongoing compliance with evolving privacy regulations worldwide.